Case Study: Axon achieves streamlined, online performance reviews with Trakstar

Trakstar helped take Axon off of their Excel-based performance review system and go online

Axon (formerly TASER International), a rapidly growing public safety technology company expanding into smart devices, body cameras and cloud services, found its paper- and Excel-based performance reviews were consuming too much administrative time and hindering consistency across new hires and international offices. After hiring a VP of People Operations who prioritized efficiency and ease of use, Axon needed an online performance management solution that required minimal training and could scale with the company.

Axon selected Trakstar for its user-friendly interface, 360-degree feedback, flexible review templates and hands-on implementation support. The platform moved reviews online—saving time and paperwork, providing 24/7 cloud access to records, aligning international offices, and enabling managers to view past reviews—while Axon plans to add goal tracking and an ADP integration to further automate HR processes.

Axon

Marcy Rigoni

Director of Human Resources