Case Study: Fortune 500 Retailer achieves rapid vendor certification (12,000+ trainees, 31,000 completions in 6 weeks) with Trakstar

Fortune 500 Retailer with Mindflash Certifies Massive Vendor Network

One of the world’s largest specialty retailers (Fortune 500, with more than 2,000 superstores and nearly $90 billion in sales) needed to train its global supplier network on a new, complex vendor management system that would govern SKU data across channels. The mandatory rollout required educating more than 12,000 trainees at over 3,000 vendors on a tight timeline to avoid disruptions to operations.

The company used the Mindflash platform and API, integrating courses with its internal product catalog and vendor portal so vendors could complete training anywhere, on any device, with real-time tracking and minimal IT support. Certification was required before vendors could access the new system; the program finished in six weeks, covering 12,000+ trainees, 3,000+ vendors and producing 31,000 certified course completions, with Mindflash continuing to support ongoing vendor onboarding.