Case Study: VSP Vision Care exceeds training goals by 350% and scales training nationwide with Trakstar Learn

With Mindflash VSP Builds Large-Scale Training

VSP Optics Group, a division of VSP Global, needed to scale product and service training across a nationwide provider network of more than 34,000 offices (serving up to ~800,000 staff). With a single-person training team, the company sought an intuitive, cloud-based LMS to deliver consistent education to opticians, ophthalmologists, assistants, and managers.

VSP implemented Mindflash as a branded, Salesforce-compatible portal offering 26 courses and a real-time dashboard with role-based tracking. Within six months VSP exceeded its initial goal of 90 completions—training 320 people with 150 more in progress—surpassing targets by 350%, adopting Mindflash as its primary external training channel, and receiving high praise from trainees.

VSP Vision Care

Kate Monahan

Manage of Sales Learning and Development