Case Study: L.A. Food Bank achieves scalable volunteer food‑safety training and certification with Trakstar Learn

L.A. Food Bank helps Volunteer Teams Work Safely with Mindflash

The Los Angeles Regional Food Bank is a nonprofit that collects and distributes food through a network of over 1,000 partner agencies across the county. Because roughly 80% of partner agencies are volunteer-run, the Food Bank struggled to schedule mandatory annual food-safety training: previously all certification was in-person (at the Food Bank or a yearly conference), limiting how many people per agency could be trained and creating a logistical bottleneck for over 400 partner sites.

The Food Bank adopted Mindflash to deliver on-demand online training, reuse existing materials (PowerPoint, Word, video, PDFs), administer tests, and automatically certify trainees who passed. As a result they trained more than 200 partner agency staff, eased space and scheduling constraints at in-person events, and significantly reduced the time and resources previously devoted to onsite training.

L.A. Food Bank

Elizabeth Cervantes

Agency Relations Director