Case Study: Walters Wedding Estates achieves efficient, scalable hiring and a stronger team culture with Trakstar Hire

Walters Wedding Estates - Customer Case Study

Walters Wedding Estates is a family‑owned operator of multiple wedding venues across Texas, servicing over 1,200 events a year and growing rapidly over the last several years. Their challenge was scaling staff across diverse locations while keeping the close‑knit, service‑oriented culture that makes weddings run smoothly and keeps employees happy.

They addressed this with a structured, values‑driven hiring process — resume screening to 8–10 phone interviews, 5–6 in‑person interviews led by Area and Venue Directors, and follow‑up interviews with Operations or Training leaders — plus behavioral questions and a focus on integrity, teamwork and culture fit. Combined with regular team‑building and open feedback practices, this approach has preserved employee engagement and consistent service quality across venues, positioning the company for continued growth and expansion.

Walters Wedding Estates

Rachel Johnson

Marketing Director