Case Study: Quay Electrical cuts admin from 8 hours to 1 hour a week with Trak

Quay Electrical cuts admin from 8 hours to 1 hour a week with Trak

Quay Electrical, a Brisbane-based electrical contractor, was facing unsustainable administrative overhead. With a team of five electricians, the business was losing approximately one day per week to tasks like quoting and invoicing. Founder Joe Quay sought a solution and found that per-user platforms would be too costly. This led them to the vendor Trak and its per-job pricing model.

By implementing Trak, Quay Electrical saw immediate improvements in quoting speed, scheduling clarity, and job costing. The administrative burden dropped from eight hours per week to just one hour. This efficiency gain allowed the team to grow from five to nine staff without hiring a dedicated admin person. The measurable results for Quay Electrical included a significant reduction in time spent on quotes and the ability to scale operations profitably using Trak.

Quay Electrical