Case Study: LiveOps achieves faster month-end close with Trajectory Inc.'s NetSuite ERP implementation

Liveops cuts month-end close from 3-4 weeks to under 2 weeks with Trajectory Inc.

LiveOps, a provider of virtual call center agents, needed to transition from SAP and integrate several third-party applications into a new NetSuite ERP system without disrupting their daily operations. They partnered with Trajectory Inc. for the implementation, seeking a solution that would be completed on time and on budget.

Trajectory implemented NetSuite for LiveOps, integrating tools like Concur, Celigo, and AvidXchange. The project was completed successfully, resulting in a streamlined month-end close cycle that decreased from 3-4 weeks to less than 2 weeks, allowing for accurate financial reporting shortly after launch.

Liveops