Case Study: Redirect Health achieves scalable growth through centralized, paperless training and SOPs with Trainual

Transforming Old School Training And Managing For Explosive Growth

Redirect Health, a company on a mission to reform healthcare, was struggling to keep processes, SOPs, and onboarding in sync as it scaled rapidly. Relying on printed binders led to lost documentation, inconsistent training, and onboarding that couldn’t be measured—so Redirect Health implemented Trainual to modernize and centralize its knowledge and training systems.

Using Trainual’s platform and dashboard, Redirect Health moved all SOPs, training materials, videos, and tests into a searchable central repository and created trackable onboarding paths; today over 200 employees use Trainual’s tools. The result: uniform, measurable training (new hires report greater confidence from day one), fewer lost documents, streamlined processes, and a scalable system to support continued growth—all enabled by Trainual.

Redirect Health

Guy Berry

Chief Operating Officer