Case Study: RE/MAX Elite achieves consistent, scalable onboarding and faster growth with Trainual

Securing Top Talent while Out-Scaling the Competition

RE/MAX Elite, a fast-growing RE/MAX brokerage in Arkansas, faced high industry turnover and a constant influx of new agents that made onboarding inconsistent and time-consuming. Owner Keith Pike had relied on pre-written emails and periodic consultant-led sessions that could consume roughly 10 hours of his time per new hire, so he adopted Trainual to document processes and standardize training across the brokerage.

By using Trainual’s platform to centralize SOPs, automate onboarding, embed recorded group trainings, and track completion, RE/MAX Elite now delivers consistent, measurable training to every agent from day one. Trainual reduced repetitive owner-led training, extended the value of recorded sessions, provided visibility into who completed required tasks, and helped the brokerage scale to 115 agents while serving as a recruiting differentiator.

RE/MAX Elite

Keith Pike

Owner