Case Study: Company Nurse achieves centralized training and streamlined tracking with Trainual

Nurturing Teams to Do Their Best Work Every Day

Company Nurse, LLC is a specialized nurse triage provider for workers’ compensation since 1997 with 72 employees. As the company rapidly grew, they were relying on email and a physical employee handbook to share policies, procedures and training — a setup that made it difficult to centralize knowledge, scale onboarding and track completion. To address that, they adopted Trainual’s training and process documentation platform.

Using Trainual, Company Nurse centralized job procedures, training documents and call-specific protocols, leveraged import tools to upload more content, and implemented quizzes and completion reports to monitor staff progress. Trainual’s platform gave them a single source of truth and simple tracking, allowing management to see who needs additional training and to scale documentation more effectively after a year of use.

Company Nurse

Jacqueline Binsfeld

Marketing Manager