Case Study: Focus Insite achieves 400% growth and 6–8 day onboarding with Trainual

Growing And Hiring Fast With Scalable Online Training

Focus Insite is a market-research recruitment firm that finds everyday people for remote studies for clients like Tesla, American Express, and Home Depot. Rapid demand during the pandemic led to a 400% jump in business and a hiring surge that their manual, Zoom/Google Drive onboarding couldn’t scale, so they adopted Trainual’s online training platform to create repeatable, documented processes and role-based training.

Using Trainual, Focus Insite recorded and uploaded standardized training, added tests, and had their VP of Operations build the system in weeks so onboarding no longer relied on a single person. Within three months they cut ramp-up time from 6–8 months to 6–8 days, grew headcount from 6 to over 20 in one year (≈400%), and achieved consistent, expert-level performance across hires—results they attribute directly to Trainual.

Focus Insite

Jim Jacobs

Founder and Chief Executive Officer