Case Study: Modern Realty achieves rapid, scalable onboarding and frees brokers to focus on growth with Trainual

Getting New Hires Up-To-Speed without Wasting Any Time

Modern Realty, a full-service residential real estate brokerage in Midland, Michigan led by owner Logan Richetti, faced slow, inconsistent onboarding as it grew. With no formal system and scattered training materials, Richetti spent weeks training each new agent and agents had no reliable reference resources, so Modern Realty turned to Trainual’s onboarding and knowledge-management platform.

By centralizing subjects, topics, and step-by-step procedures in Trainual, agents now self-serve answers to routine questions instead of interrupting brokers. Trainual has become the firm’s first line of defense, significantly reducing repetitive training time, freeing brokers to focus on strategic priorities, and replacing clumsy Google Drive documents with a more efficient, easy-to-manage system.

Modern Realty

Logan Richetti

Owner