Case Study: Stream Logistics achieves 7-day new-hire onboarding and rapid team scaling with Trainual

Getting Consistent Results from Training Every Time

Stream Logistics is a boutique transport and logistics firm that needed to scale operations and maintain high-touch customer service as it expanded. Before adopting Trainual, Stream documented procedures across PowerPoint, Google Drive, and whiteboards and relied on shadowing, which made onboarding time-consuming, inconsistent, and hard to replicate — a problem as they aimed to grow and quadruple their sales team. Trainual was introduced as the backbone of their onboarding process to centralize and standardize training.

Using Trainual, Stream documented all systems and processes, embedded training videos, used the library tool, and tracked trainee activity and homework to hold new hires accountable. The result: new hires reach productivity in about 7 business days versus 15–20 days previously, Stream hired roughly 17–20 people during the scale-up, and the company achieved consistent, repeatable training while saving substantial trainer time — enabling the rapid growth Trainual was brought in to support.

Stream Logistics

Carson Holmquist

Founder and Chief Executive Officer