Case Study: Xpodigital achieves 50% faster training and increased retention with Trainual

Cutting Training Time In Half While Increasing Retention

Xpodigital, a provider of custom digital signage for hotel chains and high-bandwidth internet for large events, faced slow, inconsistent onboarding as it scaled and moved to a remote workforce. Their complex stack of CRM, quoting, and content systems was taught with PowerPoints, Excel sheets, and SOPs, resulting in convoluted three-week training cycles and variable new-hire experiences—so Xpodigital turned to Trainual to centralize and standardize company knowledge.

Trainual was implemented quickly (drag-and-drop setup with a working training product in about a week) and used to assign digestible, deadline-driven content before new hires ever flew to the home office. The result: new employees know about 90% of the material beforehand, training time was cut in half (from three weeks to 1.5 weeks), procedural questions fell dramatically, content consistency improved (helping CRM cleanliness and reporting), and updates can be rolled out instantly via Trainual.

Xpodigital

Rich O’Brien

Director of Business Development