Case Study: RESTOR Medical Spa cuts training time from months to weeks with Trainual

Cutting Training Time from Months to Weeks

RESTOR Medical Spa, run by Flora and Dominique Waples-Trefil, is a Colorado medical aesthetics practice that was struggling with slow, inconsistent onboarding and virtually undocumented procedures. Before adopting Trainual, policies lived mostly in Flora’s head and training relied on six months of one-on-one coaching plus scattered Word docs and paper tests—an unsustainable, risky approach in a regulated, high-stakes clinical environment.

Trainual provided a centralized, video-based course and testing platform that turned lectures into reusable modules, automated baseline knowledge checks, and enabled scalable training across locations. Using Trainual, RESTOR cut injector training from about six months to roughly one week, can train multiple people in different places simultaneously, and now screens candidates with modules and tests—saving leadership time, improving hiring quality, and delivering measurable performance tracking through Trainual’s testing and reporting.

RESTOR Medical Spa

Dominique Waples-Trefil

RESTOR Medical Spa