Case Study: Camel Express Car Wash cuts turnover from 175% to 62% with Trainual

Camel Express Car Wash cuts turnover from 175% to 62% with Trainual

Camel Express Car Wash, a rapidly growing multi-location business, faced a significant challenge with employee turnover and inconsistent training. As they scaled, their paper training manuals became outdated and varied across locations, leading to a 175% turnover rate. They turned to the vendor Trainual to find a digital solution to standardize their processes and create a single source of truth for training.

By implementing Trainual's digital training platform, Camel Express centralized its manuals and made them accessible via mobile phones, even using NFC tags on equipment for instant troubleshooting. This solution empowered employees and built a strong, people-first culture. As a result, Trainual helped Camel Express dramatically reduce its turnover rate from 175% to 62% and maintain a 4.6-star customer review average across more than 1,000 reviews.

Camel Express Car Wash