Case Study: Fridays improves visibility and control with Trail App

Fridays - Customer Case Study

Fridays partnered with Trail App to improve visibility and control across its 85-site estate. During the pandemic, the restaurant group needed to replace paper-based checks, reduce admin for managers, and give operational and safety teams a better way to work together.

Trail App implemented digital checklists and forms for tasks like fridge and freezer temperature logs, food safety opening checks, and sanitising procedures. The result was stronger central visibility, less reliance on paper checklists across multiple departments, reduced internal audits, faster communication from head office to sites, and a more embedded safety culture that improved productivity and consistency.

Fridays

Sioned Hatcher

Safety & Risk Manager