Case Study: Heat Force achieves streamlined operations and faster response times with Tradify

Showcasing Heat Force The team dominating HVAC in Christchurch

Heat Force is a Christchurch-based HVAC business founded by Hamish Martin and Ian Wickins that grew from humble beginnings in 2013 to a seven-person team. Faced with industry change, staffing pressures and time‑consuming admin run on paperwork, Excel and Outlook, Heat Force adopted the Tradify job management system to modernize operations and keep up with customer and market demands.

Tradify replaced Heat Force’s paper processes with a centralized job management platform, enabling staff to access job info anywhere, send quotes and invoices immediately, and dramatically reduce admin time. According to the team, Tradify sped up response rates and helped streamline workflows—improvements that supported better customer service and contributed to the company’s ongoing growth.

Heat Force

Ian Wickins

Business Partner