Case Study: BJs.com achieves streamlined scheduling and paperless admin with Tradify

BJ's Gets Scheduling Sorted

BJs.com, a Brisbane-based installer of high-tech lighting and sound (operating as BJ's Sound and Lighting), was overwhelmed by coordinating two shops, four install teams and seven salespeople using paper and an undersized system. They needed a mobile, all-in-one solution for scheduling, on-the-job quoting and invoicing, recurring maintenance, and time/GPS tracking — and chose Tradify.

Tradify’s field-service app was rolled out across the business so staff can view schedules, enter job details, quote and invoice from their phones, assign recurring jobs, and track time and location. The result: smoother scheduling and accountability, faster invoicing and simplified payroll, stronger job records (photos/serial numbers) for customer disputes, and significantly reduced admin and labour costs compared with their previous paper-based process.

BJs.com

Brad Johnson

BJs.com