Case Study: LGSS (UK shared services) saves £250,000 through AP automation with Tradeshift

How LGSS is Saving UK Yaxpayer Money Through AP Automation

LGSS, one of the UK’s largest shared services organisations, manages payments for Cambridgeshire, Northamptonshire and Milton Keynes councils and processes millions of supplier invoices each year. With around 180,000 invoices still handled manually, the organisation faced slow, error-prone, resource‑intensive accounts payable bureaucracy that delayed payments and increased costs.

LGSS implemented Tradeshift Pay e‑invoicing to streamline supplier onboarding and automate invoice processing—suppliers register via a simple link and invoices can be tracked and resolved more quickly. The platform supports faster payments (LGSS reports 96% of invoices paid within 30 days), eases adoption for small suppliers, integrates with their new shared ERP, enables in‑house IT management and is projected to save £250,000 over five years by reducing AP resource and IT expenses.

LGSS

Christine Reed

Director of People