Case Study: Ericsson achieves global eProcurement transformation and cost savings with Tradeshift

Global eProcurement Rollout at Ericsson

Ericsson, a global leader in telecommunications, faced fragmented, high-cost purchasing in the early 2000s: dozens of local, manual buying solutions, rampant maverick spend, and poor contract compliance. Management set a goal to create one common procurement channel for all indirect spend—one process, one platform, one system and one interface—to enforce purchase orders, streamline invoicing and reduce costs across the Group.

Ericsson partnered with IBX (now Tradeshift) in 2001 and rolled out a unified eProcurement system in more than 100 countries. The platform delivered curated supplier catalogs, routed call‑offs to preferred vendors, shifted ordering to end users and moved operational support to shared service centers. The result was lower transaction costs, captured spend and greater savings, higher visibility and strategic focus for sourcing, and broad user adoption driven by strong usability.

Ericsson

Anders Paulsson

Director Sourcing