Case Study: City of Bergen achieves €1.3 million annual savings and 20% process cost reduction with Tradeshift Purchase-to-Pay

Cloud-based eProcurement Saves The SmartCity of Bergen €1.3 Million a Year

The City of Bergen, one of the world’s early SmartCities, faced a fragmented and manual indirect procurement process across 350 business units that led to low contract compliance, slow approvals, frequent errors and high processing costs. Managing diverse needs for 16,000 employees and a €380 million procurement budget, Bergen needed a self-service solution that would increase control, standardize buying and integrate with its Unit4 Business World ERP.

Bergen implemented IBX (now Tradeshift) Purchase‑to‑Pay as a single indirect procurement channel, standardizing catalogs, routing purchases to contracted suppliers and automating invoice matching. The user‑friendly, catalog‑based system and supplier agreements drove strong adoption and e‑invoicing; results included a 20% reduction in process costs, average purchase‑price savings of 10%, roughly €5.50 saved per order and per invoice, and more than €1.3 million in annual savings.

City of Bergen

Ole Rasmussen

Special Advisor Procurement