Case Study: The Reynolds Company cuts order management costs with TradeCentric

How The Reynolds Company Cut Order Management Costs with TradeCentric

The Reynolds Company, a leading wholesale distributor, faced a challenge as its customer, Cates Control Systems, was dissatisfied with the high cost and complexity of its manual ordering processes. Their customer needed to reduce touchpoints, automate data entry, eliminate phone-based ordering, and get accurate pricing. Vendor TradeCentric was engaged to provide a solution.

TradeCentric implemented its PunchOut solution on the Connected Commerce platform to integrate both companies' ERP systems. This allowed for immediate verification of pricing and inventory and the automatic submission of orders. The result was an 88% reduction in the average cost of order management for the customer and a drastically reduced time spent on the process.

The Reynolds Company

Craig Lancaster

Managing Director of Operations