Case Study: Office Relief grows eCommerce revenue with TradeCentric and BigCommerce

How Office Relief Grew eCommerce Revenue in a Challenging Market with TradeCentric and BigCommerce

Office Relief, a provider of ergonomic office furniture, faced challenges with outdated on-premise infrastructure, high IT costs, and time-consuming manual order processes. These limitations hindered their ability to efficiently meet the integration requirements of their customers' eProcurement systems. To modernize their operations, they partnered with TradeCentric to implement PunchOut and purchase order and invoice automation solutions.

By leveraging TradeCentric's solutions, Office Relief migrated to the cloud and automated its procurement workflows. This integration with BigCommerce resulted in a dramatic 17x increase in purchase order volume and a more than doubling of spend through digital channels. The vendor's solution delivered greater accuracy, faster order processing, and stronger customer loyalty, all while significantly reducing IT overhead for the company.

Office Relief

Brian Vest

Chief Executive Officer