Case Study: Dillon Supply improves purchasing efficiency and reduces integration costs with TradeCentric

How Dillon Supply Improved Its Purchasing Experience and Reduced Customer Costs with TradeCentric

Dillon Supply, an industrial goods supplier, faced the challenge of an outdated and costly EDI-based purchasing process. They needed a modern solution to reduce integration times for new customers and provide a more flexible purchasing experience. To address this, they partnered with vendor TradeCentric for its PunchOut and Purchase Order Automation solution.

TradeCentric implemented its B2B Connected Commerce solution, integrating it with Dillon Supply's online store to enable PunchOut catalogs and automated purchase orders. As a result, Dillon Supply significantly improved its customer experience and reduced integration lead times to under four weeks. TradeCentric’s solution provided a streamlined, error-free process, giving Dillon Supply a strong competitive advantage in the market.

Dillon Supply

Arnaud Le Chatelier

Director Sales & Marketing