Case Study: a leading biotech company boosts revenue and efficiency with TradeCentric eProcurement integration

How a Leading Biotech Company Improved Efficiencies with eProcurement Integration

A leading biotech company faced significant challenges with its manual order processing, which involved rekeying PDF orders into its ERP system. This inefficient process stretched customer service resources thin and risked future sales. The company partnered with TradeCentric to find a better solution, having failed with a previous provider that did not deliver the desired automation.

Working with TradeCentric, the company implemented a cloud-based integration platform for automated ordering and invoicing. The solution drastically reduced order processing time and saved the equivalent of 3.5 FTE hours. TradeCentric's PunchOut and automation solutions also drove a 20-30% revenue growth, expanded the customer base, and freed up thousands of hours for revenue-generating tasks.