Case Study: ICA Global Sourcing achieves scalable, sustainable retail operations with TradeBeyond

How ICA Global Sourcing Scaled Retail Operations with Sustainability in Mind

ICA Global Sourcing (IGS), the sourcing arm of leading Swedish retailer ICA, faced challenges scaling its retail operations and managing product costs efficiently amidst a competitive environment. They needed a unified digital platform to replace spreadsheet-dependent processes, support rigid compliance and sustainability initiatives, and accommodate unique requirements from their major retail partners. IGS partnered with vendor TradeBeyond to implement its CBX platform to address these challenges.

TradeBeyond's solution integrated the CBX platform with IGS's and its partners' ERP systems, creating a central hub for supplier management, order processing, and inspection reports. This digitization significantly enhanced operational efficiency and transparency. The implementation by TradeBeyond resulted in a 95% on-time-in-full (OTIF) delivery rate, a 50% boost in operational efficiency, and a 100% improvement in visibility across supplier activities, all while lowering administrative costs.

ICA Global

Par Nilsson

Chief Executive Officer