Case Study: Thermo Fisher Scientific achieves secure, compliant, and streamlined visitor management with Traction Guest

Thermo Fisher - Customer Case Study

Thermo Fisher Oyster Point, part of Thermo Fisher Scientific, faced the challenge of managing several hundred visitors each week across multiple buildings and 615 employees in a highly regulated biotech environment. They needed strict audit trails for compliance (including ITAR), tighter control over intellectual property and access to sensitive areas, reliable health-and-safety procedures and evacuation notifications, and a way to replace paper sign-ins and manual NDA handling. To address this, Thermo Fisher selected Traction Guest’s cloud-based visitor management platform.

Traction Guest implemented a consolidated solution including electronic check-in, native e-signature (GuestSign) for NDAs and waivers, automatic badge printing, integrated safety videos and evacuation alerts, visitor pre-registration, and directory/HR/finance integrations. The result: secure, centralized visitor data and clear audit histories for hundreds of weekly visitors, elimination of paper guest books and manual NDA filing, faster host notifications and automated alerts, and noticeably improved operational fluidity and compliance — all delivered by Traction Guest.

Thermo Fisher

Carson Hackett

Facility Manager