Case Study: San Diego Gas & Electric improves crew safety and live operations tracking with TracPlus

San Diego Gas & Electric - Customer Case Study

San Diego Gas & Electric (SDG&E), a regulated public utility serving 3.6 million people across San Diego and southern Orange counties, needed a better way to track and contact staff working in hazardous, remote, and mountainous areas. With more than 4,000 employees and contractors spread across the region, inadequate communication and visibility created unnecessary risk. SDG&E turned to TracPlus and its RockSTAR device to improve field safety and coordination.

Using TracPlus and RockSTAR, SDG&E tracks field crews, contractors, helicopters, and UAS drone teams, while also using the device’s messaging feature to stay connected without cellular coverage. The portable, rugged units support 24/7 monitoring and emergency distress signaling, helping the company maintain safe helicopter-and-drone separation and better situational awareness across operations. TracPlus enabled SDG&E to streamline operations and improve safety for its teams, though no specific quantitative results were provided.

San Diego Gas & Electric

Matthew Orton

San Diego Gas & Electric