Case Study: Auckland Westpac Rescue Helicopter improves real-time rescue tracking and communication with TracPlus

Auckland Westpac Rescue Helicopter - Customer Case Study

Auckland Westpac Rescue Helicopter, which has served the Greater Auckland and Coromandel regions since 1970, needed a way to track and communicate with rescue operations in real time. Because its crews often fly to remote areas with no cellular reception and must respond at very short notice, the team needed a simple, easy-to-use system for monitoring assets in high-stress, high-risk conditions. TracPlus provided the TracPlus Cloud platform for real-time tracking and communication.

With TracPlus, Auckland Westpac Rescue Helicopter can accurately locate and communicate with assets while they are in the air and better organize its fleet through an intuitive interface. The team said the uncluttered screen makes it easy to see what is happening at a glance and to drill into details when needed, helping improve operational control and team visibility. TracPlus enabled the rescue service to keep track of missions in demanding environments and never lose sight of its team.

Auckland Westpac Rescue Helicopter

James Tayler

Deputy Flight Operations Manager and Pilot