Case Study: University of California San Diego achieves greater control, visibility, and efficiency with TrackVia

UCSD Digitizes Asset Management for Greater Control, Visibility & Efficiency

The University of California San Diego’s UCSD University store was struggling to manage gas cylinder orders and deliveries with a paper-based process. With dozens of workers, hundreds of faculty members, and thousands of forms, the team faced lost or missing cylinders, slow inventory checks, manual errors, and costly disputes over responsibility. TrackVia helped replace that outdated workflow with a more controlled digital approach.

Using TrackVia, UCSD digitized order handling with digital pick lists, automated task coordination, transportation tags, and electronic delivery confirmation forms that captured the exact time and location of each drop-off. The result was centralized, real-time visibility into inventory and asset levels, fewer lost items, less manual data entry, and faster, more accurate fulfillment. TrackVia also helped improve customer satisfaction and save the university store time and money, including avoiding unnecessary $250 replacement charges.

University of California San Diego