Case Study: Honeywell streamlines procurement and improves working capital with TrackVia

Honeywell cuts blocked invoices from 300 to under 100 a week with TrackVia

Honeywell, a Fortune 100 multinational, faced significant procurement challenges including lost information, unpaid invoices, and blocked orders due to over-reliance on disjointed emails. This "black hole" of requests was causing payment delays, supplier credit issues, and operational inefficiencies. To tackle this, a procurement manager turned to the low-code platform TrackVia.

Using TrackVia, a citizen developer at Honeywell built a centralized "Request for Support" case management app without coding. This solution provided structure, visibility, and automated workflows for the procurement process. The results were substantial: a reduction from 300 to under 100 blocked invoices weekly, a 25% reduction in credit holds, and a 2-3% monthly increase in on-time payments. TrackVia helped eliminate nearly 600 emails per week and contributed to an estimated $8-10 million in working capital improvements through improved efficiency and renegotiated payment terms.

Honeywell