Case Study: Large Utility Construction Company improves productivity and cuts invoicing time with TrackVia

Digitizing Manual Operations with TrackVia

Large Utility Construction Company, a Northeast-based utility construction firm, was struggling with paper-heavy workflows across hundreds of projects each week. Supervisors, surveyors, foremen, and crews relied on forms, hand drawings, spreadsheets, and phone calls, which slowed productivity and made billing take an average of six days. The company needed a faster, more flexible way to digitize operations and improve visibility, so it turned to TrackVia.

TrackVia implemented a mobile workflow platform that digitized installation, safety, and billing processes, allowing field teams to capture site details, photos, notes, and alerts directly in the app. The solution fed data instantly to payroll, invoicing, and project management teams, and TrackVia dashboards provided operational metrics and employee performance reporting. As a result, invoicing time dropped from six days to just hours, an 80% improvement, while productivity, communication, and operational visibility all improved.