Case Study: Black Diamond Equipment Rental improves fleet utilization and service decisions with Trackunit telematics

With Rental Company Black Diamond Equipment Rental

Black Diamond Equipment Rental, a company providing heavy machinery to contractors and the gas and oil industry, was struggling to scale its operations efficiently. A lack of dedicated resources for its telematics system from Trackunit led to non-reporting units, inaccurate data, and an inability to leverage the system for valuable insights like equipment utilization and service intervals.

By dedicating a resource to manage the software and partnering with Trackunit to clean its data and replace faulty hardware, Black Diamond unlocked the system's value. The solution provided by Trackunit, including a two-way integration with their ERP, enabled data-driven decisions that improved maintenance processes, optimized equipment utilization, and enhanced customer service by ensuring machines were only serviced when needed.

Black Diamond Equipment Rental

Oliver Herndon

Applications Admin