Case Study: Ulferts GmbH reduces maintenance costs and improves contract compliance with Trackunit

Ulferts GmbH reduces maintenance costs with Trackunit across 13 depots

Ulferts GmbH, a rental company operating across Germany, faced challenges due to its use of multiple telematics systems from various providers following a period of growth through acquisitions. This led to knowledge bottlenecks among employees, inefficient maintenance calls, and difficulty processing customer requests. To increase internal efficiency and better serve their clients, Ulferts needed a single platform to centralize the overview of their entire fleet and gather reliable data.

By implementing the Trackunit solution, Ulferts was able to consolidate multiple systems into one platform, eliminating knowledge bottlenecks. The access to real-time machine data had a direct financial impact, allowing them to bill customers correctly for usage outside of contractual terms, such as on weekends. Trackunit's support ensured a successful implementation. The results included reduced maintenance costs, increased customer contract compliance, and an improved customer experience with less waiting time for solutions.

Ulferts GmbH