Case Study: Leadway Heavy Machinery achieves more efficient service and reduced downtime with Trackunit

Leadway Heavy Machinery reduces service trips and downtime with Trackunit

Leadway Heavy Machinery Co., Ltd., a heavy machinery distributor in Thailand, faced significant challenges after selling equipment. They lacked insight into how customers used their machines, leading to unnecessary and costly service trips, payment disputes, and inefficient maintenance scheduling. To address this, they partnered with vendor Trackunit to implement its telematics solution.

Trackunit’s SIM-card-based telematics provided Leadway with crucial data on machine utilization and health. This allowed technicians to diagnose potential problems remotely and plan service visits more effectively. The solution led to increased efficiency, lower costs, and a reduction in machine downtime for both Leadway and its customers through predictive maintenance and better fleet oversight.

Leadway Heavy Machinery Co., Ltd.