Case Study: Jekko improves crane service and customer support with Trackunit telematics

Jekko cuts crane downtime to minutes with Trackunit

Italian mini crane manufacturer Jekko sought a telematics partner to help support its global dealer network and end users. The challenge was to reduce the distance between these groups to enable faster support and minimize downtime for customers experiencing crane issues on job sites. Jekko chose to partner with vendor Trackunit and implement its J-Link service.

The solution implemented by Trackunit provided real-time insights and error data, allowing Jekko to understand problems remotely and offer solutions quickly. This resulted in faster service, fewer disruptions, and empowered customers. Trackunit's platform was easily integrated and helped Jekko achieve its goal of closing the gap between the manufacturer, its dealers, and the end users.

Jekko