Case Study: Big L Rentals & Sales achieves faster fleet visibility and reduced downtime with Trackunit

Connecting the Entire Fleet for an Immediate Impact

Big L Rentals & Sales, a rental company serving Southwest Kansas, faced significant inefficiencies due to its large service area, where customers were often over 80 miles away. The primary challenge was the inability to accurately diagnose equipment issues remotely, leading to multiple service calls, unnecessary travel with the wrong parts, and costly customer downtime. The company sought a solution from Trackunit to eliminate these manual, pen-and-paper processes and gain a complete overview of its entire fleet.

Trackunit implemented its telematics solution by equipping the fleet with the TU600 and Trackunit Kin devices to connect all assets. This provided Big L Rentals with the specific data needed to understand machine problems remotely, allowing technicians to arrive on-site with the correct tools and parts the first time. The outcome was the elimination of preventable downtime, a dramatic increase in operational efficiency, and the ability to provide customers with immediate information. The solution was so impactful that Big L Rentals plans to equip all future machines with Trackunit.

Big L Rentals & Sales

Ben Blood

General Manager