Case Study: Black Diamond Equipment Rental improves telematics insights with Trackunit

Black Diamond Equipment Rental reduces service waste with Trackunit using 10-hour utilization data

Black Diamond Equipment Rental, a provider of heavy machinery to the oil and gas industry, faced challenges scaling its operations and maintaining its telematics system from Trackunit. Without dedicated resources, the company struggled with non-reporting hardware, inaccurate data, and a lack of internal understanding of the system, which hindered utilization reporting and service interval planning.

By dedicating an internal resource to manage the platform, Black Diamond worked with Trackunit to clean its data and replace faulty hardware. This investment enabled a two-way integration with their ERP system. The solution provided by Trackunit delivered valuable insights into machine utilization, allowing for optimized service schedules, reduced unnecessary maintenance, and the ability to relocate underused equipment for customers, ultimately improving operational efficiency.

Black Diamond Equipment Rental