Case Study: Big L Rentals & Sales achieves faster fleet visibility and reduced downtime with Trackunit

Big L Rentals & Sales connects 100% of its fleet with Trackunit

Big L Rentals & Sales, a rental company in Southwest Kansas, faced challenges with inefficient manual processes and a lack of fleet visibility. Their technicians often had to make long drives to repair machines without a clear understanding of the problem, leading to increased downtime and costs. They partnered with vendor Trackunit to find a telematics solution that could connect their entire fleet.

Trackunit implemented its solution using the TU600 and Trackunit Kin devices to equip all machines, providing a complete fleet overview. This eliminated manual pen-and-paper processes, allowing Big L Rentals to quickly diagnose issues and dispatch technicians with the right tools and parts. The results included drastically improved customer service and the ability to eliminate machine downtime. Trackunit's solution was so impactful that the company plans to equip all future machines with it.

Big L Rentals & Sales