Case Study: Ollivier Managed Security achieves unified detection and response with TrackTik and Immix

Ollivier Managed Security improves incident dispatch tracking with TrackTik and Immix

Ollivier Managed Security, a technology-driven security provider, faced a long-standing industry challenge: a complete disconnect between its electronic security systems and its physical guarding operations. This separation created fragmented data and made it difficult to audit incidents or provide clients with a unified view of their security program. To solve this, Ollivier partnered with vendor TrackTik and integrated its software with their Immix monitoring system.

The TrackTik solution integrated these two separate workflows, creating a seamless operational system. This allowed for the automatic dispatch of guards directly from alarm alerts and the tracking of their response times. The results provided Ollivier with a complete, auditable record of incidents and measurable data on efficiency. This integration became a key competitive advantage, enabling Ollivier to demonstrate greater value to clients by offering comprehensive, data-driven security management.

Ollivier Managed Security