Case Study: St. Moritz Security achieves closer customer relationships and streamlined end-to-end operations with TrackTik

How TrackTik’s End-to-End Solution Helped Bring St. Moritz and Their Customers Closer Together

St. Moritz Security, a national provider of high-end, customized security services with over 3,000 employees, faced the challenge of scaling without losing its client-focused approach. Their previous security software left guards unable to view schedules on mobile, forced manual back-office work (scheduling, replacements, invoicing) on spreadsheets, and lacked customizable, transparent billing — so St. Moritz turned to TrackTik’s end-to-end security operations management platform to address these gaps.

TrackTik automated incident reporting, mobile scheduling, employee replacement, invoicing and payroll-ready shift verification, and provided real-time and historical reporting so clients could see and justify costs immediately. By syncing frontline and back-office operations, TrackTik freed significant administrative time for St. Moritz Security to spend with customers, delivered customizable invoices and analytics, and positioned the company to pursue its targeted 10% year-over-year growth.

St. Moritz Security

Matthew Schwartz

Chief Executive Officer