Case Study: Pacific Protection Services achieves 100% revenue growth and cost‑effective rapid expansion with TrackTik

Driving Efficient, Rapid Expansion For Pacific Protection

Pacific Protection Services, a California security firm founded in 1984 with 350 employees, wanted to grow rapidly across the state and beyond without investing in new brick-and-mortar offices or increasing supervisory headcount. To support that vision and keep leadership focused on field coaching and client relationships, the company selected TrackTik and its cloud-based mobile security workforce management platform as an easy-to-use, comprehensive alternative to traditional time-and-attendance systems.

TrackTik centralized Pacific Protection Services’ operations on a scalable, mobile/web platform that connected officers, supervisors, and managers in real time, enabling supervisors to survey many more sites while remaining mobile. The result: 100% revenue growth in 48 months, an estimated $840,000 annual savings by avoiding 10 physical locations, dramatically lower unbillable headcount, and up to an 80-fold boost in mobile supervisor productivity (e.g., inspecting 20 sites in 30 minutes versus four in eight hours). TrackTik’s solution therefore became integral to the company’s efficient expansion and service delivery.

Pacific Protection Services

Melvin Staples

CPP, Co-founder, President and CEO