Case Study: Command Security Corporation achieves unified guard management and business growth with TrackTik

Command Security Corporation - Customer Case Study

Command Security Corporation (CSC), founded in 1983 and operating more than 6,500 officers across the United States, struggled to manage a rapidly growing, multi-vertical workforce. Before adopting TrackTik, CSC relied on multiple standalone guard-monitoring systems (a pipe‑to‑wand tour system and a GPS tracking system), which increased training costs, led to poor adoption, and siloed operational data so managers couldn’t deliver comprehensive client reporting.

TrackTik delivered an end-to-end, cloud and mobile guard management solution that consolidated operations onto a single device and central real-time dashboard with smart tours, GPS tracking and incident reporting. TrackTik’s platform proved simple to set up and easy to use—managers can configure or modify sites in minutes—resulting in better officer adoption, consolidated operational data, and the ability for CSC to expand services and grow their business.

Command Security Corporation

Dane Dodd

Director of Training