Case Study: Cornell School of Hotel Administration improves web reliability with TrackJS

Cornell School of Hotel Administration reduces debugging time with TrackJS

The Cornell School of Hotel Administration, a leading hospitality management school, faced the challenge of invisible JavaScript errors on its public-facing websites. These errors left pages in a non-functional state, negatively impacting user experience and risking site abandonment. To address this, they implemented the TrackJS error monitoring service.

By integrating TrackJS, which required only a single script tag, the team discovered previously unknown errors, such as a jQuery compatibility issue from a third-party script, which was quickly resolved. They used TrackJS's filtering to ignore non-actionable errors and focused on monitoring error rate spikes. This solution dramatically reduced debugging time and improved site reliability by allowing the team to proactively identify and fix issues.

Cornell School of Hotel Administration