Case Study: Security Solutions (I) Ltd achieves 40% improvement in operational efficiency and 25% reduction in reporting time with Trackforce Valiant

Security Solutions Safeguards Supervisory Time, Streamlines Processes, and Improves Client Experience with Trackforce Valiant

Security Solutions (I) Ltd, a Northern Ireland–based security firm, faced delays and poor visibility from paper-based overnight guard reporting and lacked reliable tracking of patrols and incidents. To modernize and meet contractual and GDPR requirements, they adopted the Trackforce Valiant security workforce management platform and mobile application for guard tracking, patrols, visitor management and lone-worker protection.

Trackforce Valiant’s solution—mobile reporting with photo/video, GPS/NFC-enabled guard tours, Real‑Time Dashboards, visitor management and Lone Worker Protection—moved reporting onto devices and automated stakeholder updates. As a result, Security Solutions (I) Ltd reduced supervisors’ reporting time by about 25% and improved overall operational efficiency by 40%, increasing accountability, speeding client communications and boosting client satisfaction.

Security Solutions (I) Ltd

John Mcgladery

Managing Director