Case Study: Hunterdon Healthcare achieves streamlined, centralized security operations and saves 12 hours/week with Trackforce Valiant

Healthcare Provider Streamlines & Centralizes Security Operations with State-Of-The-Art Software Platform

Hunterdon Healthcare, a New Jersey health system with more than 25 facilities, struggled with outdated wand technology and paper-based logs that prevented real-time reporting, accurate activity tracking, and accountability for security staff. To modernize operations they engaged Trackforce Valiant to deploy a customizable security management software platform to replace manual logs and legacy systems.

Trackforce Valiant centralized communication, tour tracking, incident and activity reporting into one easy-to-use platform, automating reports and notifications and improving workflow and compliance. The deployment eliminated manual logs and cut workforce time by 12 hours per week, delivered faster, accurate analytics, and was supported end-to-end by Trackforce Valiant’s onboarding and support teams; Hunterdon plans to add more Trackforce Valiant features such as scheduling and dispatch.

Hunterdon Healthcare

Christopher Hunt

Administrative Director of Safety, Security and Emergency Management