Case Study: Stephenson's reduces field staff administration and grows 10x with Track-POD

Time for field staff administration reduced by 60%. Business grew 2x

Stephenson’s Ltd, a UK window cleaning company serving more than 3,000 sites, was struggling with time-consuming manual task management in Excel before adopting Track-POD’s SaaS platform. The team needed to collect and process service data, notify customers, and prepare invoices, all while managing a growing field operation.

Track-POD’s web dashboard and mobile app helped Stephenson’s streamline task management, communication, and proof-of-service collection with real-time photos, reducing time spent on administration, distribution, and calls by 60%. With Track-POD, the business scaled from 9 cleaning teams to 25 in a year and later expanded into Newpin Ltd and Insight (RSWC) Ltd, ultimately supporting more than 200 employees and 10x business growth.

Stephenson's