Case Study: Siuntų Pilotai Cuts Opex by 75% with Track-POD

Siuntų Pilotai cuts operational expenditure by 75% with Track-POD

Siuntų Pilotai Aka Eagleship, MB, a courier company in Lithuania, faced challenges managing its growing number of orders using manual methods like Excel, email, and SMS. This process was time-consuming and limited their ability to scale, as managing more than a few vehicles without a dedicated system was impossible. They needed a courier management system to automate order taking and improve information exchange.

By implementing Track-POD's Customer Portal, the company automated order management, allowing clients to place orders independently. This solution enabled a single dispatcher to manage 12 vehicles, a job that previously required four people, cutting operational expenditure by 75%. Track-POD also helped them win a major client that now contributes to 20% of monthly revenue, facilitating plans for significant growth.

Siuntų Pilotai Aka Eagleship, MB