Case Study: Imperial Dade Canada cuts delivery time and paperwork with Track-POD

Imperial Dade Canada cuts delivery time 37% with Track-POD

Imperial Dade Canada, a distributor of packaging and facilities supplies, faced significant challenges in its last-mile delivery operations. With over 100 drivers handling up to 40 invoices per customer, the manual processes of paperwork scanning and answering status calls were a major drain on resources. The company needed a solution for real-time order tracking, electronic proof of delivery (ePOD), and a self-service mechanism for customers. They turned to the vendor Track-POD for its last-mile visibility solution.

By implementing Track-POD's electronic proof of delivery and real-time tracking system, Imperial Dade Canada achieved substantial results. The solution cut driver time per delivery from 24 to 17 minutes and reduced total daily driver hours by one. It also eliminated almost every call concerning order status. The mass ePOD feature turned 10-12 hours of daily paperwork scanning into a process that takes just minutes, providing a major efficiency gain for the company.

Imperial Dade Canada